General & Admin
Hire a Dedicated Virtual Administrative Assistant
A virtual administrative assistant from Casper VA is one dedicated remote professional who handles your email, calendar, basic data entry and file organization, while CasperB2B handles HR, payroll and management.
A General VA handles daily administrative work: email management, scheduling, basic data entry and organizing digital files.
Typical Tasks
- Email management
- Calendar scheduling
- File organization
Role Details
Working Model: Dedicated, full-time equivalent (or specified hours), matched to your timezone.
Frequently Asked Questions
How much does a General VA cost?
A dedicated General VA is a flat monthly rate with no hidden fees, payroll taxes, benefits or long-term contracts — your exact rate is quoted on a 15-minute fit call.
What tasks can a General VA handle?
Your General VA can handle tasks like email management, calendar scheduling and file organization.
Do I have to manage the General VA?
No. We handle the HR, payroll, and high-level management. You provide the day-to-day tasks and workflows.
Are they a shared resource or dedicated to me?
Your General VA is dedicated 100% to your business, not part of a shared pool, so they learn how your business works.
How long does it take to hire a General VA?
After our initial strategy call, we typically match and onboard your General VA within 5 to 7 business days.
What a general VA handles day to day
- Sorting the inbox each morning: filing, flagging what needs you and drafting routine replies for your approval.
- Booking and moving meetings, sending reminders and keeping one calendar that reflects reality.
- Keeping shared drives tidy with a naming system everyone can follow.
- Entering new contacts, orders or form submissions into the right system.
- Chasing simple follow-ups: unsigned documents, missing paperwork, unanswered vendor emails.
- Writing short end-of-day notes on what got done and what is waiting on you.
Tools a general VA commonly uses
General VAs commonly work in Google Workspace or Microsoft 365, a shared calendar, a file system like Google Drive, Dropbox or SharePoint, and a task tool such as Asana, Trello or ClickUp. Your VA works inside your accounts with the access you grant, so nothing lives on a separate system you can’t see.
How the first weeks with a general VA usually go
- Setup. You share logins through a password manager, a list of recurring tasks and a few examples of how you like emails written.
- Shadowing. Your VA drafts and you approve. This is where tone, filing rules and “ask me first” items get settled.
- Owning tasks. Routine items move to the VA fully, and you shift to reviewing the daily summary instead of each task.
Who a general VA fits, and when to hire someone else
A general VA fits owners and small teams who lose hours to email, scheduling and file clutter and want one steady person to take it off their plate.
If you need someone to protect a busy leader’s time, manage stakeholders and prepare board-level materials, hire a virtual executive assistant. If the main job is high-volume record updates, a data entry specialist is the better match. Not sure which role you need? Our hiring guide walks through it.
Some repetitive admin work can be automated instead of staffed. We often pair a VA with AI automation so the person handles judgment calls and the system handles the copy-paste.
Frequently asked questions
What is the difference between a virtual administrative assistant and an executive assistant?
A virtual administrative assistant handles routine email, calendar and file work for one person or a small team. An executive assistant supports a leader directly, handles sensitive communication and coordinates with outside stakeholders.
Can a general VA work for more than one person on my team?
Yes, as long as priorities are clear. We suggest naming one person who sets the VA’s priorities so requests don’t compete.
How do I share passwords safely with a VA?
Use a business password manager that lets you share access without revealing the password and revoke it anytime. Avoid sending credentials by email or chat.
Your next best step
Service
Casper VA
Hire a dedicated virtual assistant recruited and managed by CasperB2B for admin, follow-up, marketing and support. Book a free…
Free tool
Revenue leak quiz
Take the 2-minute small business growth quiz: 6 questions find your biggest revenue leak and the CasperB2B services that fix it…
Read next
The True ROI of a Dedicated VA: Stop Doing $15/hr Tasks
The ROI of a virtual assistant: what your hour is worth, what a dedicated VA takes off your plate, and the math. Book a free…
Talk to us
Book a 15-minute fit call
Tell us what's leaking time or revenue. You get a personal reply within 1 business day.
- Founder-led. Built by Jared Casper (Founder) and Mark Casper (Co-Founder).
- A person answers. Every request gets a personal reply within 1 business day. Call or text 1-207-222-7737.
- Done for you. We build, set up and run the system — see exactly what we do.
