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AI & Automation

AI Chatbot Services: Capture Leads While You Sleep

CasperB2B builds intelligent AI chatbots that live on your website, answer customer questions instantly, and book appointments directly into your calendar.

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AI That Works for Your Business

Our chatbots aren't generic. We train them on your specific FAQs, services, and pricing so they represent your business accurately and close more leads.

24/7 Lead Capture

Never miss a lead because your office is closed. Your bot is always ready to engage.

Instant FAQ Resolution

Answer common questions about your services, hours, and location without human intervention.

Direct Booking Integration

The bot can qualify a lead and offer them a slot on your calendar immediately.

What's included

Custom Knowledge Base

We train your bot on your website content, PDFs, and internal documents.

Lead Qualification

The bot asks the right questions to ensure you only spend time on high-value prospects.

SMS Handoff

Receive a text notification the moment a high-value conversation happens.

Multi-Language Support

Serve your local community in their preferred language automatically.

What you get

  • A chatbot on your website styled to match your brand, set up on the pages where visitors usually have questions.
  • A knowledge base you approve: your services, service area, hours, booking rules and answers to common questions, written so the bot answers the way your team would.
  • Clear limits. The bot is told what it must not do, such as quoting prices you haven't approved, giving medical or legal advice or making promises about timing.
  • Lead capture and booking that collects name, contact details and job details, then offers times from your calendar.
  • Handoff to a person by text or email when a conversation needs your team.
  • Conversation logs you can review, so you see what people ask and where the bot needs better answers.

How an AI chatbot project works

  1. Fit call. We confirm what you want the bot to do and which pages it belongs on.
  2. Gather your content. We collect your FAQs, service pages, policies and booking rules.
  3. Draft and test. We build the bot and test it with real questions, tricky questions and off-topic questions.
  4. Your review. You try it, flag wrong or awkward answers, and approve it for launch.
  5. Launch and connect. The bot goes live with your calendar, CRM and handoff alerts connected.
  6. Tune. We review conversation logs and update answers as your services and questions change.

What we need from you

Your current FAQs and service details, rules for booking, the questions you never want the bot to answer, access to your calendar and CRM, and who should get handoff alerts. When something changes, like new hours or a new service, tell us so the knowledge base stays current.

Who it fits, and when it doesn't

Chatbots fit businesses that get the same questions over and over, lose after-hours website visitors or want leads qualified before a call. They are the wrong fit if most of your customers call rather than browse, or if every inquiry needs a custom conversation from the start; in that case, missed call text back or a customer service assistant may help more. For the basics, read what is an AI chatbot and do I need one. Chatbots are part of our wider AI automation work, and leads they capture can flow into your email follow-up.

What an AI chatbot costs

Most of the cost is training the chatbot on your business and connecting it to your calendar and CRM. See typical DIY, done-for-you and custom prices in how much an AI chatbot costs.

Frequently asked questions

Will AI chatbot services give my customers wrong answers?

The bot answers from a knowledge base you approve and is told to hand off rather than guess. We test it before launch and review conversation logs afterward to fix weak answers.

Can the chatbot book appointments into my existing calendar?

Yes, when your calendar or booking tool supports a connection. We confirm this on the fit call and set it up during launch.

Who can see the chatbot conversations?

You can review the conversation logs, and contact details collected by the bot go to your CRM or inbox. We set access so only your team sees them.

What do AI chatbot services include?

CasperB2B's AI chatbot services include a bot trained on your website content, PDFs and documents, lead qualification questions, calendar booking, text alerts for high-value conversations and multi-language support.

How is an AI chatbot different from a basic website chat widget?

A basic widget usually waits for a person to answer, while an AI chatbot can respond instantly using your business information. It can answer questions, qualify leads and offer appointment times even when your office is closed.

What information do you need to train my chatbot?

Your website content, FAQs, service details, hours and any internal documents or PDFs customers ask about. The better the source material, the more accurate the answers.

Will I know when the chatbot captures a good lead?

Yes, you can get a text notification the moment a high-value conversation happens, so you or your team can follow up right away.

Before you book

Common concerns, answered

“What will this cost me?”

You get a fixed, written quote before any work starts. Nothing begins until you've seen the full price and signed the scope. How pricing works.

“I'm not technical.”

You don't need to be. We set up and run the AI and automations for you, so there's no new software for you to learn.

“I've been burned by an agency before.”

Your signed scope lists exactly what's delivered, so there's no guessing. Monthly plans are month-to-month, with no long-term contract.

“Will I actually reach a person?”

Yes. Founder Jared Casper reviews every new request and you get a personal reply within 1 business day. Or call or text 1-207-222-7737.

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Your next best step

Jared Casper, Founder of CasperB2B
Talk to the founder.Jared Casper reviews every new request.
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