AI & Automation

AI Chatbot Services: Capture Leads While You Sleep

CasperB2B builds intelligent AI chatbots that live on your website, answer customer questions instantly, and book appointments directly into your calendar.

Book My 15-Minute Fit Call

AI That Works for Your Business

Our chatbots aren't generic. We train them on your specific FAQs, services, and pricing so they represent your business accurately and close more leads.

24/7 Lead Capture

Never miss a lead because your office is closed. Your bot is always ready to engage.

Instant FAQ Resolution

Answer common questions about your services, hours, and location without human intervention.

Direct Booking Integration

The bot can qualify a lead and offer them a slot on your calendar immediately.

What's included

What you get

• A chatbot on your website styled to match your brand, set up on the pages where visitors usually have questions.
• A knowledge base you approve: your services, service area, hours, booking rules and answers to common questions, written so the bot answers the way your team would.
• Clear limits. The bot is told what it must not do, such as quoting prices you haven't approved, giving medical or legal advice or making promises about timing.
• Lead capture and booking that collects name, contact details and job details, then offers times from your calendar.
• Handoff to a person by text or email when a conversation needs your team.
• Conversation logs you can review, so you see what people ask and where the bot needs better answers.

How an AI chatbot project works

1. Fit call. We confirm what you want the bot to do and which pages it belongs on.
2. Gather your content. We collect your FAQs, service pages, policies and booking rules.
3. Draft and test. We build the bot and test it with real questions, tricky questions and off-topic questions.
4. Your review. You try it, flag wrong or awkward answers, and approve it for launch.
5. Launch and connect. The bot goes live with your calendar, CRM and handoff alerts connected.
6. Tune. We review conversation logs and update answers as your services and questions change.

What we need from you

Your current FAQs and service details, rules for booking, the questions you never want the bot to answer, access to your calendar and CRM, and who should get handoff alerts. When something changes, like new hours or a new service, tell us so the knowledge base stays current.

Who it fits, and when it doesn't

Chatbots fit businesses that get the same questions over and over, lose after-hours website visitors or want leads qualified before a call. They are the wrong fit if most of your customers call rather than browse, or if every inquiry needs a custom conversation from the start; in that case, missed call text back or a customer service assistant may help more. For the basics, read what is an AI chatbot and do I need one. Chatbots are part of our wider AI automation work, and leads they capture can flow into your email follow-up.

Frequently asked questions