CasperCare Website Maintenance: Peace of Mind for Your Site

What a CasperCare plan covers

CasperCare is ongoing care for a website that is already live. Each plan is set in a written scope, so you know which items are included for your site. A plan typically covers:

• Updates: core, theme and plugin updates applied on a regular schedule, with a backup taken before updates and a check of key pages afterward.
• Backups: automated backups stored off your web server, with a set retention period and test restores so a backup is known to work.
• Uptime monitoring: automated checks that alert us when your site stops responding, so the cause can be investigated.
• Security monitoring: malware scans, login protection, firewall rules and patching of known vulnerabilities in the software your site runs.
• SEO maintenance: Search Console review, broken link and redirect fixes, indexing checks and alerts when important pages drop out of Google's index.
• Speed checks: regular tests of key pages so slowdowns from new plugins or large images are caught.
• A monthly care report listing updates applied, backups run, issues found and what was done about them.

How CasperCare starts

1. Fit call. We learn what your site runs on, who hosts it and what it does for your business.
2. Onboarding review. We take a full backup, check current versions, scan for malware and list anything that needs fixing before regular care begins.
3. Setup. Monitoring, backups and security tools are configured, and logins are stored securely.
4. Regular care. Updates, scans and checks run on the plan's schedule.
5. Monthly report. You get a plain-language summary and any recommendations, such as an outdated plugin worth replacing.

What's outside a care plan

Care plans keep an existing site healthy; they are not a redesign or a content service. New pages, new features and larger rebuilds are quoted separately through website development. Deeper speed work is handled through speed optimization, and ranking growth through SEO services. If your whole office needs IT and security support, not just the website, see managed IT and cybersecurity.

Who it fits

CasperCare fits businesses whose website brings in leads or sales and who don't have someone on staff checking updates, backups and security. It is also a good fit after we build a site for you, so it stays the way it launched. If you run a simple site that rarely changes, ask on the fit call whether a lighter plan makes more sense. To see how your site stands today, try the free website grader.

Frequently asked questions