Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) form a binding agreement between you and CasperB2B (“CasperB2B,” “we,” “us,” or “our”) regarding your use of this website and any related inquiry, communication, or lead submission channel we operate.

If you are using this website or communicating with us on behalf of a business entity, you represent and warrant that you have authority to bind that entity to these Terms.

You must be at least 18 years old and legally capable of entering into a binding agreement in order to use this website or request services through it.

2. Website Purpose and Scope

CasperB2B.com is a business website that may include information regarding branding, consulting, design, marketing, websites, automation, implementation support, advisory services, referral programs, employment or contractor opportunities, and related business offerings.

Content on this website is provided for general informational, promotional, and inquiry purposes only unless expressly stated otherwise in a separate written agreement.

3. Relationship to CasperPortal

Certain pages, offers, funnels, forms, or communications on CasperB2B.com may reference, link to, promote, support, or facilitate access to CasperPortal. However, use of CasperPortal is governed by separate terms, policies, pricing, billing, and operational rules.

If you subscribe to, access, or use CasperPortal, your software use is governed by the CasperPortal Terms of Service and related CasperPortal policies. These CasperB2B Terms do not replace or override the CasperPortal Terms of Service.

4. No Guarantee of Service Engagement

Submission of a form, inquiry, booking request, referral, consultation request, project request, or other communication through CasperB2B does not guarantee acceptance, engagement, availability, pricing, delivery, or results.

Any services offered by CasperB2B are subject to availability, qualification, scope review, pricing approval, and, where applicable, a separate written agreement, proposal, statement of work, service agreement, invoice, or order form.

5. Account, Submission, and Security Responsibilities

You are responsible for the accuracy, completeness, and legality of all information you submit through CasperB2B, including inquiry forms, booking forms, referral forms, job application forms, uploads, intake materials, and communications.

If any portal, login, or restricted access area is made available to you through CasperB2B, you are responsible for maintaining the confidentiality of your credentials, limiting unauthorized access, and promptly notifying us of any known or suspected misuse, breach, or compromise.

6. Messaging Consent and Communication Permissions

By submitting your contact information to CasperB2B, requesting information, booking a call, starting a service inquiry, or otherwise communicating with us, you consent to receive communications from us by email, phone call, voicemail, and text message, where permitted by law and consistent with your request or relationship with us.

You acknowledge and agree that:

• message frequency may vary based on your inquiry, engagement status, service relationship, or support needs;
• message and data rates may apply depending on your carrier or mobile plan;
• consent to receive communications is not a condition of purchasing goods or services unless expressly stated;
• you may opt out of marketing text messages by following the instructions provided in the message, including replying STOP where applicable; and
• we are not responsible for delays, filtering, or delivery failures caused by carriers, inbox providers, devices, or third-party systems.

7. Acceptable Use

You agree not to use this website, our forms, our communications channels, or any related CasperB2B systems for unlawful, abusive, deceptive, fraudulent, disruptive, or unauthorized purposes.

Prohibited conduct includes, without limitation:

• submitting false, misleading, infringing, or unlawful information;
• attempting to probe, scan, disrupt, or interfere with website security or availability;
• transmitting malware, malicious code, spam, or harmful files;
• impersonating another person or business;
• harassing, threatening, or abusing our staff, contractors, clients, or systems; and
• using our website or services to facilitate unlawful marketing, deceptive campaigns, or prohibited business activity.

We reserve the right to block submissions, restrict access, remove materials, decline engagement, or take other protective action if we determine that your conduct creates legal, operational, reputational, or security risk.

8. Service Engagements, Proposals, and Deliverables

CasperB2B may provide services such as strategy, consulting, implementation, design, websites, funnels, workflows, marketing support, messaging support, business advisory, creative work, recruiting-related campaigns, and related professional services.

Any such services are governed by the specific scope, pricing, deliverables, timeline, ownership terms, and payment structure stated in the applicable proposal, invoice, statement of work, service agreement, or other written purchase documentation.

Unless otherwise expressly stated in a separate written agreement signed by both parties, CasperB2B retains ownership of its pre-existing materials, methods, frameworks, templates, internal processes, know-how, systems, code libraries, and underlying intellectual property.

9. Intellectual Property

All content on this website, including text, graphics, branding, logos, design elements, downloads, layout, structure, and other materials, is owned by CasperB2B or used with permission and is protected by applicable intellectual property laws.

You may not reproduce, copy, republish, distribute, modify, frame, scrape, mirror, display, sell, or exploit website content except as expressly authorized in writing.

10. AI, Automation, and Drafted Content

CasperB2B may use automation tools, artificial intelligence tools, templates, and software-assisted workflows in connection with internal operations, lead handling, content drafting, reporting, analysis, communication support, or service delivery.

Any AI-assisted or automated output may be incomplete, inaccurate, generic, outdated, biased, or unsuitable for your intended purpose. You are responsible for reviewing and approving any content, language, recommendation, or deliverable before relying on it, publishing it, sending it, or using it in your business operations.

CasperB2B does not guarantee that any AI-assisted content or automation output is legally compliant, error-free, or appropriate for a regulated use case unless expressly stated in a separate written agreement.

11. Privacy, Data, and Submitted Materials

If you submit information, files, personal data, business information, creative assets, leads, contact records, or other materials to CasperB2B, you represent and warrant that you have the right to provide those materials and that doing so does not violate any law, contract, privacy right, confidentiality obligation, or third-party right.

You retain your rights in materials you lawfully submit to us, subject to the rights necessary for us and our service providers to receive, review, store, process, analyze, transmit, support, and use such materials for inquiry handling, project evaluation, service delivery, billing, operations, internal administration, and related business purposes.

You are solely responsible for providing any legally required notices, disclosures, privacy statements, and consents associated with the data or materials you submit to us or ask us to process on your behalf.

12. Third-Party Systems and Dependencies

CasperB2B may rely on third-party software, platforms, payment processors, communication tools, hosting providers, analytics services, registrars, infrastructure vendors, and other service providers in the operation of this website and in service delivery.

We do not control and are not responsible for outages, interruptions, delays, filtering, pricing changes, policy changes, feature removals, account actions, or failures caused by third-party systems or vendors.

13. Payments, Deposits, Fees, and Refunds

Fees for CasperB2B services, if any, will be set forth in the applicable proposal, invoice, statement of work, service agreement, order form, or other written purchase documentation.

Unless otherwise expressly stated in a separate written agreement signed by both parties:

• invoices are due as stated on the invoice or purchase document;
• deposits, retainers, setup fees, onboarding fees, custom work fees, rush fees, and other project-related fees may be non-refundable;
• third-party pass-through costs, software charges, media spend, communication fees, domain charges, registration fees, and usage-based costs are non-refundable once incurred or committed;
• late, disputed, reversed, or failed payments may result in pause, suspension, delay, or termination of work; and
• CasperB2B is not obligated to release final deliverables, transfer assets, publish work, or continue services while amounts remain unpaid.

14. Cancellation and Project Wind-Down

If you engage CasperB2B for services, cancellation terms, project pause rules, notice requirements, and wind-down procedures may be set forth in the applicable service agreement, proposal, statement of work, or invoice.

Unless otherwise expressly stated in a separate written agreement, cancellation of services does not entitle you to a refund for time already spent, work already performed, reserved capacity, committed vendor costs, completed milestones, or non-recoverable third-party charges.

Upon cancellation or termination of a service engagement, you remain responsible for all accrued fees, approved expenses, committed costs, and work performed through the effective date of termination.

15. Referral Reward Program

CasperB2B may from time to time offer referral-based incentives, rewards, or promotional compensation subject to separate campaign terms, qualification standards, verification requirements, and payout conditions.

Unless otherwise stated in the specific referral program materials:

• you must have permission to share the referred person’s or business’s information;
• CasperB2B may determine eligibility, approval, and payout qualification in its reasonable discretion;
• no reward is earned unless the underlying qualifying condition is fully satisfied; and
• CasperB2B may revise, suspend, or terminate referral programs at any time for future referrals.

16. Employment, Contractor, and Opportunity Submissions

If you submit an application, résumé, portfolio, referral, interest form, or related materials in connection with employment, independent contractor, partnership, or opportunity discussions, you acknowledge that such submission does not create any employment relationship, contractor relationship, partnership, agency, or guarantee of selection.

17. Disclaimer of Warranties

THE WEBSITE, ITS CONTENT, AND ANY RELATED MATERIALS, COMMUNICATIONS, OR INFORMATIONAL RESOURCES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ANY WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME.

CasperB2B does not warrant that website content is complete, current, legally sufficient for your use case, or suitable for your business, and does not guarantee any particular business outcome, performance result, marketing result, hiring result, or revenue result unless expressly stated in a separate signed agreement.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASPERB2B AND ITS OWNERS, AFFILIATES, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES ARISING OUT OF OR RELATING TO THE WEBSITE, THESE TERMS, OR ANY SERVICES DISCUSSED, REQUESTED, OR PROVIDED THROUGH CASPERB2B.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASPERB2B’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE, THESE TERMS, OR CASPERB2B SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO CASPERB2B FOR THE APPLICABLE SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100) IF NO PAID SERVICES WERE PURCHASED.

19. Indemnification

You agree to defend, indemnify, and hold harmless CasperB2B and its affiliates, owners, officers, employees, contractors, licensors, and service providers from and against any claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your use of the website or communications channels;
• your submitted materials, content, data, files, campaigns, or instructions;
• your violation of these Terms or any applicable law or regulation;
• your infringement, misappropriation, or violation of any third-party right;
• your failure to obtain required permissions, consents, approvals, or notices; or
• your acts, omissions, misrepresentations, or disputes with third parties arising out of your dealings with CasperB2B.

20. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to conflict of law principles. Unless otherwise stated in a separate signed agreement, any dispute arising out of or relating to these Terms, the website, or related CasperB2B interactions shall be brought in the state or federal courts located in New Hampshire, and you consent to such jurisdiction and venue.

21. Changes to These Terms

We may update or modify these Terms from time to time. Updated Terms become effective when posted unless otherwise stated.

For material changes, we may provide notice by posting an update on the website, through a service portal, or by email where appropriate. Your continued use of the website or continued interaction with CasperB2B after the effective date of revised Terms constitutes your acceptance of the revised Terms.

22. Related Policies and Order of Control

Your use of CasperB2B may also be governed by our CasperB2B Privacy Policy, as well as any applicable proposal, invoice, quote, onboarding agreement, service agreement, statement of work, order form, referral program terms, or other written purchase documentation.

In the event of a conflict between these Terms and a separate written agreement signed by both parties, the signed written agreement will control solely to the extent of that conflict. In the absence of such a signed written agreement, these Terms shall control.

For CasperPortal software subscriptions and platform use, the CasperPortal Terms of Service control with respect to software access, billing, platform operations, and software-related rights and obligations.

23. Entire Agreement; Severability; No Waiver

These Terms, together with any applicable written purchase documentation and the CasperB2B Privacy Policy, constitute the entire agreement between you and CasperB2B regarding the website and related interactions covered by these Terms and supersede prior or contemporaneous understandings relating to the same subject matter.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of that provision or any other provision.

24. Contact Information