Free Tool
LTV to CAC Ratio Calculator
Measure the health of your SaaS or B2B growth engine. Enter your revenue, churn, and marketing spend to calculate your Lifetime Value to Customer Acquisition Cost ratio.
Business Metrics
The average monthly recurring revenue per customer.
Revenue minus cost of goods sold (COGS).
Percentage of customers who cancel each month.
Growth Engine Health
Total profit per customer
Cost to get 1 customer
Caution: Underinvesting in Growth
- < 1:1 - You are losing money on every customer acquired.
- 1:1 to 3:1 - You are profitable, but margins are tight. Optimize acquisition or reduce churn.
- 3:1 to 5:1 - The sweet spot. You have a highly efficient growth engine.
- > 5:1 - You might be underinvesting in marketing and missing out on faster growth.
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Send us your results and we'll show you where to lower acquisition cost or raise customer value first.
Frequently asked questions
What is a good LTV to CAC ratio?
Between 3:1 and 5:1 is the sweet spot. Below that, margins are tight or you're losing money; above 5:1, you may be underinvesting in growth.
How do you calculate customer lifetime value?
Take average monthly revenue per account, multiply by your gross margin, and divide by your monthly churn rate. The result is the total profit you can expect from an average customer.
How do you calculate customer acquisition cost?
Divide your monthly sales and marketing spend by the number of new customers you won that month. That's what it costs to get one customer.
What does an LTV to CAC ratio below 1:1 mean?
You're losing money on every customer you acquire. Fix it by lowering acquisition cost, raising customer value or cutting churn before spending more on growth.
Can an LTV to CAC ratio be too high?
Yes. A ratio above 5:1 can mean you're underinvesting in marketing and missing out on faster growth you could afford.
How can I improve my LTV to CAC ratio?
Either lower acquisition cost through better targeting and conversion, or raise customer value by reducing churn and improving margin. Often the quickest win is keeping customers longer.
Does the LTV to CAC ratio calculator work for service businesses, not just SaaS?
Yes. Any business with recurring or repeat revenue, including B2B service firms, can use it as long as you know monthly revenue per account, margin and churn.
Why does churn rate have such a big effect on lifetime value?
Churn decides how long a customer stays. Even a small drop in monthly churn means customers stay longer, which raises lifetime value without spending more to acquire them.
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