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Restaurant answering service

A restaurant answering service that never puts guests on hold

CasperB2B's restaurant answering service uses AI to answer your calls and text messages when your team can't. Instead of just taking a message, it takes the order or books the table, then notifies your team right away. It's installed for you for $149 per month.

$149 per month · we install it for you

Stop Missing Calls See the difference

Free 15-minute callNo obligationPersonal reply within 1 business day

When restaurant calls get missed

  • The dinner rush. Every hand is on a plate or a table, and the phone keeps ringing.
  • Before you open. Guests call to book while your team is still prepping.
  • After you close. Someone wants to book tomorrow night and gets voicemail.
  • Short-staffed shifts. The person who usually answers is covering the floor.

Each of those calls is an order or a booking that could go to another restaurant.

More than a message

A traditional answering service usually takes a message and passes it along, which means someone on your team still has to call the guest back. CasperB2B's AI handles the request itself:

Takes the order

The guest places the order on the call or by text.

Books the table

Reservations are booked on the spot.

Tells your team

An internal notification goes out for every order and reservation.

Answering options compared

AI answering serviceTraditional answering serviceVoicemail
Answers the callYesYesNo
Takes the order or bookingYesUsually takes a messageNo
Handles text messagesYesVariesNo
Your team notifiedInstantly, every timeWhen the message is passed onWhen someone checks
Call-backs neededNoOftenAlways

One simple price

Restaurant answering service

$149 per month

  • We install and set it up for you
  • Answers phone calls and text messages
  • Takes orders and books reservations
  • Internal notifications for every order and reservation

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Answering service questions

What does a restaurant answering service do?

It answers your restaurant's calls when your team can't. CasperB2B's AI version also answers text messages and takes the order or books the table itself, instead of just taking a message.

Does it work after we close?

Yes. Guests can call or text to book a table before you open and after you close.

Will I find out about every order and booking?

Yes. Every order and reservation sends an internal notification to the people on your team you choose.

How is this different from voicemail?

Voicemail makes the guest wait for a call-back, and many never leave a message. The AI answers, takes the order or booking and notifies your team, so there's nothing to call back.

How much does it cost?

$149 per month, and we install it for you.

How do I get started?

Book a 15-minute call or call or text 1-207-222-7737. You'll get a personal reply within 1 business day.

Keep exploring

See the full offer on AI order-taking for restaurants, or read about the AI receptionist for restaurants, restaurant phone ordering system, AI reservation system. Want more guests calling in the first place? Start with restaurant marketing and how to fill slow weeknights.

Before you book

Common concerns, answered

“What does it cost?”

$149 per month, and we install it for you. No new software to learn and no one to hire.

“I'm not technical.”

You don't need to be. We set up and run the AI and automations for you, so there's no new software for you to learn.

“I don't have time to manage another project.”

You don't have to. It's done for you: we build, set up and run it. See exactly what we handle.

“Will I actually reach a person?”

Yes. Founder Jared Casper reviews every new request and you get a personal reply within 1 business day. Or call or text 1-207-222-7737.

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Your next best step

Jared Casper, Founder of CasperB2B
Talk to the founder.Jared Casper reviews every new request.
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